Partner ACS Telephone System

Small businesses today have more opportunities to grow, and to prosper than ever before, and Avaya's Partner ACS telephone system offers several exciting, new ways to make it happen.

1. Big-system capabilities, but not the price...
Teleconnect and others have pointed out that the Partner ACS telephone system, because of its powerful features and applications, look and feels in many ways like a much more expensive PBX-based system, but at a price affordable for small businesses.

2. Ready for business...
Few small-business employees have the time or the technical skills to devote to the job of administering and managing their company's communication system. After installation, your Partner ACS telephone system is ready to go with minimal setup and easy, ongoing administration, leaving small-business owners free to concentrate on running their businesses.

3. Installs and upgrades easily...
Each Partner ACS telephone system installs quickly and easily. Most of what happens during installation is plug-and-play. The system is highly modular: adding lines or stations means increasing system capacity with plug-in cards, and simply plugging in the new lines and stations. And, when it's time to upgrade to a future system software release, it's achieved through a PCMCIA card. So, upgrades are quickly and efficiently done.

4. Easily add adjuncts...
One of the reasons the Partner ACS telephone system is so popular is that it supports enhanced tip-ring capability, so a wide range of adjunct devices can be easily attached to the system - such as fax machines or credit card readers - ensuring that the Partner system can meet a host of business needs.

5. Works simply, intuitively...
Partner ACS has been developed to work simply and intuitively. Some applications (example: Partner Messaging) come on plug-in cards. Virtually no programming is required. Dual red and green LED indicator lights on Partner telephones make it easy to manage calls even during the busiest times

6. Can be administered remotely...
The Partner ACS telephone system supports remote administration. The entire system can be configured or reconfigured with a PC, even from an off-site location, using the system's PC software interface. Station changes are accomplished in a straightforward way. Various call controls can likewise be accessed and managed remotely. This saves the customer from having to schedule and participate in an on-site visit for administering the system.

7. Built-in backup & restore capability...
The Partner ACS Remote Administration PCMCIA card also provides system-wide backup & restore functionality, without the need for an optional PC. This functionality saves you and your customers from lengthy downtime if service issues arise, dramatically increasing customer satisfaction.

8. Gives customers mobility...
Many small businesses can increase employee productivity through wireless communications within the business. Physicians on rounds, managers needed in warehouses or in adjacent outdoor locations, employees who need to perform tasks not located near a telephone can all be in touch using Partner ACS and TransTalk wireless handsets from Avaya. With TransTalk, your customers have access to the same features as a desk telephone.

9. Gives customers messaging choices...
With a Partner ACS telephone system you can offer your customers a range of messaging options, based on their needs and budget: Partner Voice Messaging (PVM); Partner Messaging and Partner Messaging with the Avaya Web Communications Server. In addition to call coverage and information distribution, customers can decide whether to retrieve their calls from the telephone or their PC's, whichever is more productive at that moment.

10. Delivers 24-hour call coverage...
With the messaging capabilities of Partner Messaging, your customer should never miss a call, getting the 24-hour coverage that is essential for being competitive today. And Partner Messaging provides many options; from an employee directory to multiple call answering arrangements (day, night, weekend, other), to delivering the flexibility and personalization businesses need.

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